How To Access Products

How to access your products if you purchased a premium product before signing up.

Gumbo avatar
Written by Gumbo
Updated over a week ago

The Shiken Store allows new users to buy a product (course, question set etc) before signing up.

When you purchase a Premium product you'll first be taken to the payment portal. Here you can enter your payment details safely and securely. Payment is handled via Stripe for security.

When you make payment if you're a new user you will then be asked to sign-up using the email address you entered on the payment portal above.

Here you'll be asked to add your name and create a password. The purchased product is associated with the email address you used to sign-up. If you enter another email address it will create a new account.

When you click sign-up you'll receive an email asking you to verify your address.

Once you click confirm you'll be taken back to Shiken and go through the quick onboarding process.

What Happens If I Forget To Sign-Up?

Don't worry if you clicked away. You can click the sign-up button anytime and sign-up with the email address you used to purchase your product with.

I've Gone Through Onboarding Where's My Product?

All free and premium products you have added from the Shiken Store can be found in the Library area.

Did this answer your question?