---
title: "How To Access Products"
description: "How to access your products if you purchased a premium product before signing up."
url: https://help.shiken.ai/en/articles/7668948-how-to-access-products
collection: "Shiken For Learners"
updated: 2026-08-15
language: en
---

# How To Access Products

How to access your products if you purchased a premium product before signing up.

The Shiken Store allows new users to buy a product (course, question set etc) before signing up.

![](https://staticfiles.gleap.io/helpcenter/6728b1aa8cedee5fdb5606a0/20241104115231_5447.png)

When you purchase a Premium product you'll first be taken to the payment portal. Here you can enter your payment details safely and securely. Payment is handled via Stripe for security.

![](https://staticfiles.gleap.io/helpcenter/6728b1aa8cedee5fdb5606a0/20241104115231_9003.png)

When you make payment if you're a new user you will then be asked to sign-up using the email address you entered on the payment portal above.

![](https://staticfiles.gleap.io/helpcenter/6728b1aa8cedee5fdb5606a0/20241104115230_7753.png)

Here you'll be asked to add your name and create a password. The purchased product is associated with the email address you used to sign-up. If you enter another email address it will create a new account.

When you click sign-up you'll receive an email asking you to verify your address.

![](https://staticfiles.gleap.io/helpcenter/6728b1aa8cedee5fdb5606a0/20241104115230_6722.png)

Once you click confirm you'll be taken back to Shiken and go through the [**quick onboarding process.**](https://help.shiken.ai/en/articles/7668995-how-to-go-through-onboarding.md)

## What Happens If I Forget To Sign-Up?

Don't worry if you clicked away. You can click the sign-up button anytime and sign-up with the email address you used to purchase your product with.

## I've Gone Through Onboarding Where's My Product?

All free and premium products you have added from the Shiken Store can be found in the [**Library area**](https://help.shiken.ai/en/articles/5277011-what-is-the-library.md)**.**