Someone Signed Up With My Email

Learn what to do if someone else has signed up with your email

Shiken is a free learning platform that anyone can sign up for. Sometimes, someone may enter the wrong email address by mistake.

If someone has signed up for Shiken with your email address without your permission, please let us know so we can unlink your email from the unauthorized account.

To unlink your email address

  1. Contact us and enter your email address.

  2. Let us know the problem

  3. Tell us how you're accessing Shiken.

  4. Enter the username linked to your email address.

Once we get your message, we'll unlink your email address from the unauthorized account.

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